EMERGENCY GUIDE

Boiler Ignition Failure Emergency

Your Boiler won't ignite. Follow these emergency troubleshooting steps to identify and address the problem.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off the Boiler and wait 5 minutes before attempting to restart

2

Listen for the Boiler ignitor clicking or glowing when the system calls for heat

3

Check the Boiler gas supply valve is in the fully open position

4

Inspect the Boiler ignitor for visible cracks or damage

5

Call for Boiler service if the ignition does not occur after several attempts

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.