EMERGENCY GUIDE

Boiler Not Responding to Thermostat

Your Boiler won't respond to thermostat commands. Use this emergency troubleshooting guide.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Check if the Boiler thermostat display is on and showing a reading

2

Replace the Boiler thermostat batteries with fresh ones

3

Verify the Boiler thermostat is set to the correct mode heat or cool

4

Check if the Boiler circuit breaker or switch supplying the system is on

5

Call for Boiler service if the thermostat still does not communicate with the system

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.