EMERGENCY GUIDE

Boiler Complete Shutdown Emergency

Your Boiler has shut down completely and won't restart. Follow this emergency troubleshooting guide.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Check the Boiler emergency shut-off switch to ensure it hasn't been bumped off

2

Verify the Boiler circuit breaker hasn't tripped and attempt one reset

3

Look at the Boiler control board for flashing LED error codes

4

Check if the Boiler has a safety lockout that requires manual reset

5

If the Boiler remains shut down, call for emergency service immediately

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.